Our support & consulting packages
StackWorks supports your IT operations and maintenance flexibly and modularly, from ITOps support to extended maintenance with ITOps as a Service (outsourcing of IT areas).
We are your company's IT contact for all things Google Cloud and take care of any escalations, ensure ongoing optimization of support and operating processes and accompany you in the further development of your Google Cloud infrastructure.
- Access to personal team
- Certified Google Cloud Engineers
- Further development of the cloud infrastructure
- Ongoing optimisation
Managed Cloud Consulting Services
ITOps
ITOps consulting
ITOps as a Service
Reactive support via StackWorks
- Reactive IT consulting
- Reactive further development
IT system landscape - Individual target agreement for projects
- Reactive support (standby requests)
- Proactive support
(monitoring) - Reactive IT consulting
- Proactive further development
IT system landscape - Individual target agreement for projects
Time and materials (T&M)
- Hourly quota
(12 months)
- Service contingent
-
from 100 hours per year
- from 10 % job percentage at least 6 months
Not available
Optional
SLA Business
StackWorks ticket system
StackWorks ticket system
Ticket system Customer or StackWorks
Optional
(Slack & Google Chat)
Reasons for our Managed IT Services
Relieve internal IT department
We take care of your IT around the Google Cloud. Your IT department has its back free for other projects.
Calculable costs
Extra costs out of the blue? Not with us! The costs incurred for our services are transparent and plannable.
Best knowledge with a clear conscience
Our experts have the latest know-how and extensive experience so that you are always up to date.
