Sparrow Ventures gets the most out of Google Workspace

Discovery Workshop for the launch

After the decision was made in favor of StackWorks, the first step was a joint discovery workshop. "In it, we systematically identified ways in which we could support Sparrow Ventures," explains Ishan Don, founder and CEO of StackWorks. Specific tasks then emerged from this. These included implementing data loss prevention - regulation within the Google Admin Console that ensures data cannot be leaked to unauthorized parties. Additionally, IT asset management was introduced and the onboarding and offboarding process was optimized. The revamp of the shared repository was also recommended by StackWorks.

As of spring 2022, StackWorks has taken over the ongoing support of Sparrow Venture and is in the process of implementing the IT operations contract. As part of this service package, StackWorks provides reactive support as well as IT consulting. It includes reporting in the ticket system, end-user support as well as helpdesk via email, chat and phone.

Clarity through Workspace Audit

A workspace audit took place in June 2022. As part of the audit, StackWorks looked through the extent to which Sparrow Ventures was using the features of the Google Workspace account and whether the security settings were correct in order to eliminate vulnerabilities as well as risks. "After a comprehensive checklist, we reviewed the configurations, processes, as well as other aspects to see how they could be implemented in the Admin Console and derive opportunities for improvement," said Kevin Heeb, Cloud Consultant at StackWorks. Follow-up tasks were then defined from this, which are now being processed.