StackWorks is ISO 9001 certified

St. Gallen. There is a jubilant mood at the cloud service provider StackWorks: because the IT company has been certified according to ISO 9001:2015. These days, the team received a certificate that recognizes and officially confirms their work: The quality of the cloud services meets the requirements of the customers at a demonstrably high level and is continuously being expanded.

StackWorks has implemented a quality management system that defines and documents all management, core and support processes. These serve as a tool to ensure that the work is traceable and complies with high quality standards. To ensure that this works in practice, StackWorks commissioned an independent audit of the system.

An auditor spent a day intensively checking the quality management system and the actual processes at the office in St. Gallen. He came to the conclusion: The quality of the services is convincing. StackWorks is well organized and was awarded the certificate. "We are extremely happy about this," says Ishan Don, founder and managing director of StackWorks. He explains, "The ISO 9001 certification is an internationally recognized proof of our quality in helping companies and organizations to replace complex, expensive IT infrastructures with simple, secure as well as cost-effective cloud services. This allows us to send a clear signal at a time when correct processes are becoming increasingly important in terms of IT security and productivity."

Benefits for customers and employees

The certification shows customers that StackWorks operates efficiently according to consistent standards. Mariana Mark, Head of Operations at the cloud service provider, gives an example: “If an employee is absent, business doesn’t come to a standstill. Substitute arrangements are clearly defined, and every team member knows where to find specific information. We can continue working seamlessly and devote ourselves entirely to our core tasks, which benefits our customers.”

This way of working also has a positive effect on employee satisfaction. This is because the reliable flow of information is part of the pleasant working conditions. Onboarding is mastered systematically. This in turn represents an important milestone for the further growth of StackWorks. Last but not least, it motivates every employee to get involved and continue to contribute to the ongoing perfection of the processes. Because one thing is certain: StackWorks also wants to master the independent review based on random samples in a year's time.