How frontline workers work digitally and efficiently

When it comes to digital transformation, it is mostly so-called knowledge workers who benefit from new technology. Yet, according to Google, more than 80 percent of the workforce worldwide do not work at a desk. They work, for example, in production halls, on construction sites, in logistics, in hospitals, in the field or in the field service and are described as system-relevant or as the backbone of companies. Therefore, their technological needs should be urgently met, as was currently made clear at the Google Workspace Summit. Google Workspace Frontline offers effective and versatile support.

According to Google, 70 per cent of these deskless workers believe that technology helps them in their work. In particular, they want better solutions for communication, operations and logistics, digital onboarding and training. One of their big problems is that they receive less support for this compared to their colleagues in the office. By necessity, 53 per cent of frontline employees resort to unauthorised apps like WhatsApp for their communication. But this comes with the typical security risks that result from shadow IT. Google Workspace Frontline offers an easy-to-implement solution.

What is Google Workspace Frontline?

The Frontline version is a non-desk solution that Google launched in spring 2021. It is usually combined with Google Workspace Enterprise and enables system-relevant employees to access the information they need locally, to communicate efficiently and intuitively, and to collaborate. Frontline workers can use Google Drive, Google Docs, Gmail, Calendar, Google Meet and Chat.

In addition, features are integrated that enable secure and centralised management of access to business-critical data. Google Workspace Frontline works with employees' own end devices(BYOD) and end devices provided by the respective company. Thus, security risks can be reliably reduced not only in regulated industries, but in all.

Precisely tailored to the requirements of system-relevant employees

A detailed look shows that Google Workspace Frontline is designed precisely for the needs of "frontline" employees. This is because they mainly use handheld devices such as iPhones, tablets and Android devices. They only need access to the functions mentioned and not to the full range of tools.

Therefore, it would be unnecessary and unreasonably expensive to license all Frontline Workers for the full version in addition to the office staff. A licence for Google Workspace Frontline costs only €4.30. This means that the Google offer is also convincing in the cost comparison.

Implement Google Workspace Frontline easily

The special version of Google Workspace cannot be purchased easily, because Google first checks whether the company meets the approval criteria to ensure that only system-relevant employees use the Frontline version. However, companies can rely on the expertise and experience of certified Google partners. As a Google Cloud Partner, we clarify whether Google Workspace Frontline is suitable for your company and initiate the approval process.

In addition, we analyse your IT landscape as part of an audit and work with you to develop the appropriate processes for your use cases. We implement these, take care of customising and the migration of data to the cloud. As part of our support and consulting packages, we take care of your IT operations and the further development of your cloud infrastructure. This enables you to empower all your employees to work efficiently and securely - in manufacturing, retail, medicine, agriculture, forestry and many other industries. We are happy to be there for you.